Stephan was very helpful to us from day one. We had one "idea" in mind when we first started looking, but with his knowledge of the area and the prices of the homes, we were able to find something that fulfilled all of our "wants and desires" for our home. He is friendly and willing to take you around to the homes in many different areas, to find just the right one for you. His personality is not to laid back, but he is not overly aggressive, so you don't feel pushed into anything. He hears what you say! He bought us a lovely housewarming gift from a local shop that sells natural products because he heard me speaking about my interest in those areas. So now I have some vinegar and oil to make salad and salt, a custom gift from him.